Returns & Exchanges
At Nestasia New Arrivals, we want you to love every piece you bring home. If you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 7 days of delivery.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the home decor items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the products are unused, unwashed, and in their original packaging with all brand tags intact to qualify for a successful return.
- 3.Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package at no additional cost.
- 4.Refund Processing
After our warehouse team verifies the returned items, your refund will be credited to your original payment method or issued as store credit within 5-7 business days.